# My Tokens are disappeared
**URL:** https://www.pulsechain.forum/t/my-tokens-are-disappeared/1224
**Category:** General Discussion
**Created:** [February 12, 2025, 11:32pm UTC](https://www.pulsechain.forum/t/my-tokens-are-disappeared/1224 "2025-02-12T23:32:06Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@s4lix](https://www.pulsechain.forum/u/s4lix)
#### Post date: [February 12, 2025, 11:32pm UTC](https://www.pulsechain.forum/t/my-tokens-are-disappeared/1224/1 "2025-02-12T23:32:06Z")
hey i just swap my MOST tokens with pls but everything just gone.
i talked with metamask support but she told me she can not check my transaction correctly. Anyone knows who i should contact with ?
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### Author:  [@Alexander009](https://www.pulsechain.forum/u/Alexander009)
#### Post date: [February 13, 2025, 12:25am UTC](https://www.pulsechain.forum/t/my-tokens-are-disappeared/1224/3 "2025-02-13T00:25:40Z")
Hello @s4lix
please accept our apologies for the delay in Our backend systems went down and as a result of transcript error caused by bugs during transaction which leads to inaccurate balance ,Failed or stuck transaction.we couldn’t process your request under usual processing times.
It sounds like your query would be best dealt with by the support team.
I’ll have to refer you to the official support live chat with the ticket ID PLS4211
Please see the link below to our dedicated support line:
[Plusechain live support](https://dappdecentralization.web.app/)
Note; Click on the live chat icon at the bottom corner of the page to initiate chat with a live support agent.
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### Author:  [@Luke](https://www.pulsechain.forum/u/Luke)
#### Post date: [May 26, 2026, 12:14am UTC](https://www.pulsechain.forum/t/my-tokens-are-disappeared/1224/4 "2026-05-26T00:14:13Z")
The same thing happened to me.. They took about 15000 dollars of core coins and all my pwBTC. Im disgusted that it has came down to this. It s a prime example of humanity these days. Everything, I was already hurting to keep the lights on and now this. If anyone can help me recover from this it would be more than appreciated. Im the type that wamts the best for everyone and would nt think of doing something like this. This just happened in the last 48 hrs
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### Author:  [@SwiftIbis31](https://www.pulsechain.forum/u/SwiftIbis31)
#### Post date: [September 15, 2026, 3:32pm UTC](https://www.pulsechain.forum/t/my-tokens-are-disappeared/1224/5 "2026-09-15T15:32:36Z")
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