Can not claim ETH on bridge

I sent wETH from Pulsechain 4 days ago to Ethereum. The status says “claim” but when I try to claim it, I get an error that says “Error. Cannot fulfill request”. I am using IM wallet.

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Hello @Frankd
Have you being able to clam your wETH?

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did you get this solved? Ive had the same issue. I try and press claim, and it comes up with “error cannot fufill request”

Hey @Bronson contact support to get Help.

there is no support. ive reached out to 3 diff supports and its all spam central. Do you have an actul support person?

Hey @Bronson you can reach out to John01 is one of their team member

I had the same or "similar" issue when trying to claim my DAI on the Ethereum side.  I kept getting the ERROR "cannot fulfil request"  I was using IMW and rebooted my pc.  NO HELP

Tried to disconnect my IMW and reconnect. Attempted to claim once again. NO HELP
Same error.

Solution: Disconnected my IMW and restored my METAMASK wallet. Connected my META via the PULSECHAIN bridge and successfully CLAIMED my DAI on the Ethereum side.

Make sure if you are using IMW that you are using the latest release. IMW seems buggy at times. I enjoy the swap router and that works great. As far as using it to bridge back over to the ETHEREUM network I prefer METAMASK. Never had an issue when trying to CLAIM my DAI or ETH